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VIRTUAL LIVE ATTENDANT
YOUR CALLS?
WHO'S ANSWERING
Whether you are in the office or away from the office, your phones will be answered by one of our professional receptionists. Our Virtual Live Attendant (VLA) service is designed to serve all your phone receptionist needs, without you having to hire your own! Talk to us today for a free assessment.
VLA Service
Assure your calls are always answered by our real-life receptionists!
VLA
Virtual Live Attendant: Responsible for handling everyday calls coming into your business.
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Our receptionist is constantly in touch with you, learning and adapting to your ongoing business needs.
VLA
Plus
Upgrade your receptionist's efficiency and your business productivity by enabling calendaring features. An added plus on top of your VLA!
Let our receptionists book your appointments! Set your availability on your preferred online calendar, and automatically receive notifications each time we schedule a meeting with your callers.
Yes, it really is like having
YOUR VERY OWN RECEPTIONIST
Sample Call Flow
with VLA
Step 1
Our Virtual Live Attendant (VLA) greets your caller, using your desired company greeting!
"Thank you for calling (Your Business here),
how may I help you?"
Step 2
VLA connects the caller to the desired person within your organization. Depending on your unique instructions for our VLA, we can announce this call and get permission before putting the caller through.
Step 3
If you do not want to be connected to that caller, or are not reachable, the VLA will take a message and send that as an audio file and text transcript via email to you.
Step 4